Privacy Policy
Last updated: October 2026
This Privacy Policy explains how Chelsea Reeder, a licensed mortgage broker (NMLS #2741400) operating as Loan Officer Chels through Community Mortgage Solutions LLC (NMLS #2629349), collects, uses, and protects information from visitors and users of this website ("Site"). By using this Site, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Information you provide
When you complete a form or questionnaire on this Site (such as free guide downloads, the Refi Watch List, Pre-Qualification, or VA Home Loan Check forms), we collect the information you provide, which may include:
- Your name, email address, and phone number
- Your property state, purchase timeline, and the year you bought or last refinanced
- For VA questionnaires: your military service status, discharge type, and prior use of your VA home loan benefit
- Your home buying or refinancing goal, estimated credit score range, estimated income range, and price or home value range
- Any additional information shared in the course of a loan application, which may include your Social Security number, credit history, employment history, and other financial information
This Site does not pull your credit. Form answers are not sent to any artificial intelligence service.
Automatically gathered information
This Site may collect your browser type and version to tailor the presentation of the Site and to maintain a record of activity. We may use cookies to remember preferences and understand usage trends. You can disable cookies in your browser settings; some parts of the Site may not work as well if you do. Our hosting provider records IP addresses that access the Site. We do not ordinarily link IP addresses to nonpublic personal information, but may use them to enforce our Terms of Use or protect the Site.
How We Use Your Information
- To respond to your inquiry and follow up about mortgage products and services
- To review your situation with you, discuss loan options, and evaluate pre-qualification or refinancing
- To send you updates you have requested, such as Refi Watch List outreach
- To comply with applicable laws and regulations, and to keep records for regulatory and compliance purposes
Consent to be contacted: By providing a telephone number and/or email address and submitting a form on this Site, you consent to be contacted by SMS text message, to receive calls, and/or emails for mortgage services, which may contain updates, offers, and other promotional and marketing communications from Community Mortgage Solutions LLC, even if your number is on a federal, state, or internal Do Not Call List. Calls/texts may be sent with an automated system and/or with an artificial or prerecorded voice. Consent is not a condition of purchase. Message frequency varies. Standard data and messaging rates may apply. Reply STOP to opt out of further messaging. Reply HELP for help.
How We Share Your Information
With affiliates: We do not share your information with affiliates for their marketing.
With third parties, for marketing purposes: We do not sell your information or share it with third parties for marketing or promotional purposes. Your consent to contact and your mobile information (including SMS opt-in data) will not be shared with third parties or affiliates for marketing purposes.
With service providers: We use service providers to operate this Site and to store and manage inquiries (for example, website hosting, spreadsheet, CRM, and messaging tools). They may use your information only to provide services to us.
As necessary to obtain credit approval for your loan: If you apply, we share information with wholesale lenders, underwriters, and service providers involved in processing your loan, as required to complete the transaction, and as required by law.
GLBA Notice: How We Protect Your Nonpublic Personal Information
As a licensed mortgage broker, Chelsea Reeder and Community Mortgage Solutions LLC are subject to the Gramm-Leach-Bliley Act (GLBA), which governs how financial institutions handle consumers' nonpublic personal information. We maintain physical, electronic, and procedural safeguards to protect your information, and only people who need it to do their jobs are authorized to access it.
"Do Not Track" Requests
There is no established industry standard for responding to "Do Not Track" browser signals, and we do not currently respond to them. If you have questions about our practices, please contact us.
Correcting or Updating Your Information
To correct or update your information, ask what information we have on file, or ask us to stop contacting you, please contact us using the information below.
Children's Privacy
This Site is not intended for individuals under 18. We do not knowingly collect personal information from children.
Government Non-Affiliation
Chelsea Reeder and Community Mortgage Solutions LLC are not affiliated with, endorsed by, or acting on behalf of the U.S. Department of Veterans Affairs or any government agency.
Contact Us
Chelsea Reeder, Mortgage Broker
Community Mortgage Solutions LLC
360 Tanner Rd, Suite H, Greenville, SC 29607
Phone/text: (864) 635-7850
Email: chelsea.reeder@communitymtgsolutions.com